Quality Outsourcing Engagement

Blackstar tech’s unique position, experience, and size enable optimum dedication and focus for a wide-array of business verticals.

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Our Difference

Focused Flexibility

Having the ideal size as an organization allows for flexible and focused handling of vastly different and intensive client-specific needs.

Focused Flexibility

Having the ideal size as an organization allows for flexible and focused handling of vastly different and intensive client-specific needs.

Focused Flexibility

Having the ideal size as an organization allows for flexible and focused handling of vastly different and intensive client-specific needs.

Our Difference

Having the right outsourcing partner capable of being flexible to your specific needs can guarantee success in your business. Blackstar Tech Solutions ability to customize the right resources and talents can be the edge required to open opportunities for growth.
 
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We Offer Quality Solutions To
Your Business Needs

We pride ourselves in fully understanding our clients’ needs in the earliest stages of each business deal.
Our knowledge in the industry allows us to anticipate solutions and design strategies efficiently.

Lead Generation & Telemarketing Sales

Blackstar Tech Solutions values the workforce contribution in a sales transaction. From generating leads to closing sales, the agents assist in each step and assure the quality of their service.

Booking & Order Taking

Blackstar tech specializes in customer booking and order-taking. Whatever product and industry they are in, our agents can confidently close sales orders virtually with minimal to no error.

Technical Support

Technical support is one of the most popular outsourced services in the Mexico. BPO employees in the country are experts in solving technical issues, no matter how complicated it is.

Email & Chat Support

Email and chat support requires urgency and effectiveness in communicating with customers. While email inquiries can take up to 24 hours response time, chats require immediate response since they are taking concerns in real time.

Inbound Customer Support

Inbound customer support requires more features when it comes to handling a wide range of customers. Nowadays, your team needs to be more flexible in terms of knowledge, expertise, and languages to communicate with them better.

Data Entry & Research

To expand your products and services, you need a team to research and gather data for you. With Blackstar Tech, you can get the best team in getting to know your market and how you can improve your products.

Helpdesk Services

An efficient helpdesk processes your customer’s concerns in the shortest time possible. Having a 24/7 service is also a plus to make it more accessible to customers anytime.

Document Processing & Quality Control Validation

From logistics to claims and applications processing, Blackstar staff provides the utmost processing service for you. At an affordable rate, you can hire a single VA or co-managed team to help you process high volume of applications and forms.

Find the Right Fit For You

Competitive Pricing

Outsource a world-class team of professionals.

Industry Experts

15+ years of successful outsourcing services.

Flexibility

We build customizable solutions for your projects to help you achieve great success.

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